Here's My Motivated Seller VOICEMAIL Script
Need a motivated seller voicemail script?
Time to give stuff away again! And golly, you guys just can't get enough, can you? 🙂
So far we've let you steal:
- Our letter of intent
- Our burned house letter
- Our option agreement
- Our motivated seller postcard
- 47 MLS keywords for REI
- A motivated seller phone script
And now here we are, piles of raving comments later, and you still want more!
No problemo.
I totally get it… I've been there, and always appreciate finding an “easy button” or shortcut myself. If it'll save me (i) time, (ii) pain or (iii) the trial-and-error of making or finding it myself, then I'm in.
Which brings me to—an interesting (and kinda hilarious) question from Tim D. I saw recently in response to one of my “Swipe & Deploy” shares. Choose whichever flavor you like…
Ok, I just watched (and took very careful notes during) your seller initial call script video. I have all the answers I need except for one…
What is the recorded message that the seller listens/responds to when s/he calls the number on your postcard?
Is it an interactive automated service, or just a “please provide the following information and someone will contact you shortly” kind of thing? I'm referring to your Vumber number greeting/interaction with the seller during their first ever reach out to you via your postcard. Am I making sense? I have pneumonia so I'm a bit hazy… 😛
—Tim D. (Somewhere Mysterious, USA)
Ok, I just watched (and took very careful notes during) your seller initial call script video. I have all the answers I need except for one… What is the recorded message that the seller listens/responds to when s/he calls the number on your postcard? Is it an interactive automated service, or just a “please provide the following information and someone will contact you shortly” kind of thing? I'm referring to your Vumber number greeting/interaction with the seller during their first ever reach out to you via your postcard. Am I making sense? I have pneumonia so I'm a bit hazy… 😛
Also, during your script video, you stated that your postcard mentions that the seller's initial call will only be answered by an automated service, but on the “Here's one of Our Favorite Postcards” screenshot, the actual verbage is, “Call [this number] and I'll be happy to talk with you. If I'm out, please leave a message and I will call you shortly.” [no mention as to why you'd call anybody “shortly”, but that's prolly not the hill i wanna die on right now].
Is there another postcard to which you were referring in the script video that DOES say that the seller will NOT talk to a real person at first? I'm just a little bit confused about the discrepancy there. But, like I said, I am battling pneumonia so i'm prolly not braining well today. Hard for me to know really.
Wow – I just read what I typed and even I can't make sense of the prolix drivel. However, I'm in no shape to attempt anything better so give it the old college try and let me know what you make of it. I'm expecting an entertaining, yet informative response, but I would certainly understand a visit from a cpl of guys wearing white lab coats driving an unremarkable, windowless van :/
PS. I'm super old, but you guys are my kind of ppl, regardless!
PPS. Could be the drugs.
—Tim D. (Somewhere Mysterious, USA)
Dear Timbo,
You, sir, are indeed one of our kind of people. Know that. 🙂
To your question…
YES. I'm happy to also share my ‘we buy houses' voicemail script with you…a time-tested, proven motivated seller voicemail script I crafted and fine-tuned for 18+ years now.
And also to walk you through some of the nuances and Jedi mind tricks inside…and how it solidly prescreens & elegantly sets the stage for having solid conversations with the right people.
ALSO also, to answer the glaring question: Should you even have seller calls handled by voicemail rather than live answered? (my opinion and thoughts on this may surprise you).
Check Out My Motivated Seller Voicemail Script…
Video Transcription:
JP Moses: Hey guys, JP here, just driving through the neighborhoods and I got an interesting email recently that I think is especially interesting, not just because of the question that was asked, but the question under the question. Let me tell you what I mean. So almost every investor actively buying and selling properties these days is looking for the best, most effective, kind of the path of least resistance to get motivated sellers calling them about their distressed properties or distressed situations. Right? So with everything from letters to postcards to bandit signs to billboards, the aim is to get the right people's attention and to get them to call, but when they call, should you answer the phone live you or someone on your team or should it go to a well crafted voicemail to prescreen them first? Interesting question and I've actually changed over the years and how I've handled that for a specific reason. Let's talk about that.
Hey, what's up, awesome people? Welcome back. So the question is, should you answer the phone live in person when motivated sellers call or should you instead use a strategic well crafted voicemail to screen them first? Well, as you might guess, there's different schools of thought on this one and really neither of them are wrong. They're just different from each other. Investors across the board nationwide are successful using one model or the other. On the one hand live answering the phone when sellers call always outperforms in conversation quantity. Meaning more conversations with more people, but also unfortunately more isn't always better, right? You're also wasting a lot of time with curious tire kickers who got no intent of ever letting go of their property at a price that's going to make sense to you, but on the other hand, advertising a 24 hour voice message with a carefully crafted message designed to number one prescreen and filter out the tire kickers.
And number two, set the stage for a productive conversation with the right people. Well, that's another story… in my experience we found in our business that offering the 24-hour recorded voice message is more favorable. Number one, it gets us more calls from people who might be motivated but really aren't ready to kind of field that pressure of a live conversation or make the commitment of talking to somebody in person unless they can figure out if you're not really a scam. And number two, it gives us a perfect platform to set the stage as a real friendly human being. It lets us better define and refine really who is and isn't a good fit for selling their property to us in a friendly, nonthreatening way. So basically using a 24 hour voice message like this, you may end up actually speaking with fewer people versus live answering, but I think you'll probably experience like we do a higher quality of conversation more often than not.
Yes, it draws out the curiosity seekers and then it filters them out before you waste your time on the phone with them. So for us it moves the ball forward with a much higher ratio of the right people. Even if we're actually speaking with fewer people by comparison, but how do you do that effectively? Well, good news in my 18 years in the game now I think I've got it down pretty solid. A finely tuned voicemail script you're looking at right here for seller calls. That's part art and part social science. I think it sets the stage for people and filters out tire kickers, sets the ball beautifully for us to then pass it over for a proper conversation. So I want to walk you through my script and I want to walk you through the 24 hour script for absentee owners in this video.
Now I should say we use basically the same script for other types of leads as well. Probates, Craigslist leads just a little tweaking to make it more contextually relevant to the type of lead, but not a massive overhaul or anything like that. But first I want to let you listen to my actual voicemail and my actual voice. When people call and sellers call, this is literally what they hear. I want you to hear how it doesn't sound like I'm reading a script. You know, it just sounds natural. There's kind of an art to reading a script and it sounding like you're not reading a script, so let me just play it for you so you can hear how it sounds and then I want to walk you through the script a little bit just so you understand some of the subtle nuances that we've baked into this as a starting point for crafting your own version of this script. So let's listen in.
Voicemail: [You can listen to the above video to hear my actual voicemail, and you can also snag the scrip verbatim by simply leaving us a comment below, tell us how you feel about it. 🙂 ]
JP Moses: Alright, so there you go. Let me walk you through some of the nuances that I think make this a strong script and uh, some of many things have been tweaked over the years since I first wrote it. You may have noticed some of the purple when I passed the script along to you as a starting point for your own version of it. It will not have the purple, but I just made that before I started making this video. So I remembered that these are some of the things that I want to point out. All right? So what you may have already noticed when you listened to that recording as compared to the script, is there's a couple of minor tweaks that I made on the fly as I was recording the script because I just, when I encountered it, it didn't sound quite as natural as it would normally sound in me speaking just off the top of my head.
So, I added a, you, uh, your, uh, just a pause or maybe a little chuckle in here or there just to make it sound organic. So right off the top, if we've already spoken about your house and you just need to leave a message, press pound now and leave a message after the tone. So that obviously has a practical use because if sellers call back because that's the only number that they have, maybe the second or third time, I don't want to have to make them endure the entire message before they leave us a message. And that is actually how Vumber works.
By the way, pro tip: I use Vumber, Vumeber.com for this service. And as you can see from the pricing is very reasonable. $10 a month gets you to local phone numbers in your area and you can use up to 500 minutes on those two numbers, three cents for each additional minute.
And I think if you just want to add like let's say you want three numbers instead of four, because that's the next pricing point is four numbers instead of two. You can add a number at any of these levels for just $4 a month. So if regardless of which level of Vumber you have and you just want an extra number over and above what your account allows for bucks gets you a free number or get you a $4 number, all right, back to the script. So that's the way Vumber works. You can press pound and it skips the rest of the message and goes right to the beep.
Now moving into the second paragraph, me and my wife and my partner James, our local Memphians, there's a reason that I refer to my wife. No, she's not involved in our house buying business actively.
At least I want people to associate me as a family man and us as real humans and locals to the area. It's increasingly popular for out of town investors to put advertisements in various areas. We even do it ourselves in different areas. If we've learned anything from our friend, Justin Wilmot at the 10 Hour Wholesaler, you don't have to be local to your area to wholesale houses, but in this specific situation with this script, I am local to Memphis and this was a script for advertising in our local area. So I want to emphasize the localness and the family connection just so I can start the possibility of them feeling warm and fuzzy and like I'm a real human, not just a business. I also gloss over quickly our experience of many years that may or may not apply to you, but it's certainly worth a spotlight and passing if it is the case. In conversations like this, I like to frame us as a solution to house problems.
That's a common word that I use. And it includes really anything that involves, uh, a junky house, just a house that they inherited, no matter the condition, a house problem could mean the house itself or the situation. So I let the seller know we specialize in hard to sell homes and I go through a laundry list of things that that might include and yes, we can help. I want them to begin connecting me as somebody that helps people in their mind.
Moving on. I asked them to tell us not just about their house in their message, but their situation. I invite them to at least open the door and describing whether or not this is an inherited property or a road old rental property or what have you. Obviously they can choose whether they want to include that at all or how much they want to say about it, but at least asking for it makes sense to me.
I offered them a fair cash offer in a timely fashion and then that's a major benefit, a quick easy sale, you know, when dealing with motivated sellers in tough situations, that's really what they're looking for. You may deal with some people sometimes who are just focused exclusively on the price, but I find more often than not, sellers just want a quick, easy solution to the problem that they're in, which means a quick, easy sale and which is why I say you can avoid all the hassles typically that come along with selling your house through an agent or on your own.
Now, here's where the embedded commands begin. I don't know if you've ever heard of Neurolinguistic Programming, NLP. I'm no Ninja at it, but I've learned a little bit about it through the years and if you can embed commands that aren't direct commands, not explicit, I'm commanding you to do this, but a subtle statement of a thing that embeds as a command to your subconscious mind, it can have an influencing effect on the other person.
So, some of the embedded commands that are in here, I made them purple but are also in all caps. Just to make sure I remember to emphasize it a little bit as I'm talking, so just to give you an idea, Mr. Seller, here's how I make it easy and convenient when you sell your house to me.
First, I'd like to pay all your closing costs. When you sell your property. To me, this will save you thousands of dollars because normally when you sell your home, I'm just trying to speak to their subconscious mind, sell your property, sell your home, sell your house to me, sell your house to me. It's not overt to them, but I'm being intentional about not just saying that, but subtly emphasizing those embedded commands.
Again, “sell to me”, “feel comfortable”. I want their subconscious to hear me say, speaking of which, I found a lot of sellers who reached out to us are just wondering when we're going to try and pull the wool over their eyes or whether the up to something scammy, so I like to just drop in indications that we understand that they're a little nervous about this and the whole transaction is going to be handled by a licensed attorney and a local title company, no kitchen table closings, so everything is being done above board.
Now, towards the end, I want to be sure and set the expectation that I'm probably not going to be in a position to pay you full market value for your property and I explained why. However, I can pay a fair price based on the condition and the situation you have at hand.
So bottom line, I come up with a fair value. If my fair offer is acceptable to you. Again, speaking to their subconscious mind. I'm only a fair guy and all I'm going to do is treat them fairly. You'll subconscious mind get cash in two to four weeks or less, and here please know. Again, I'm just speaking to their nervousness. Nobody's going to try to sell you anything. Rest assured. I'm not interested in convincing you of doing anything. I'm just a local guy, friendly guy, and I'm looking to find a few properties.
Wrap up with a call to action, an explicit call to action again speaking to their subconscious mind. So here's what you have to do next. Take a moment, leave me a message with your name, phone number twice, including your area code, the address of the property you're thinking of selling, your asking price. A lot of people don't like to include that because they don't want the seller fixating on a price. I like to know what's on their mind if they even have a starting point. You noticed, I don't say what you're asking, what, what you need to get for the property, because I'm probably not going to be able to offer them their asking price, but I'd like to know what, if anything, they have in mind.
Once upon a time I was calling sellers back, I handed it off to my partner James in 2015, so I set the stage for that interaction so they don't expect to hear from my voice as the first call back by saying either I or my partner James, we'll call you back to discuss it with you. And then again, warm and fuzzy. You can decide what's best for you. Please share as many details about the property you would like to sell in your situation as you can.
Alright, so that's it. I'm done walking through the nuances of the script. I hopefully highlighted some of them that I think were tricky to discover and are important and subtle, but help accomplish a connection and a friendly vibe and at least a baseline. I'm just an average local guy, not some big fancy business. Uh, and uh, more likable, trustable posture.
All right guys. So there you go. That's my voicemail message that I've crafted carefully over the last 18 years in the game. You need to use this as a starting point only for creating your own version of this. And then I'd really like to hear from you what you think about this and how it works for you. Tell me a comment below. Just talk to me. Tell me how this strikes you. Is there anything about the script that you like or don't like especially? I'm open-minded… talk to me. Thanks guys. Keep it awesome. Happy investing. JP Out.
Like what you heard & saw?
Want to snag it (even as a starting point) so you don't have to go back through that video and type the whole freaking thing out?
Sure thing.
Swipe & deploy…
Step 1 ⤸
“Like” our Facebook page please?
Step 2 ⤸
Alternately, I’m also interested in hearing anything else (another resource or tool) that you’d like us to share in a future “Swipe & Deploy” like this. Do tell.
Step 3 ⤸
Totally serious. Just try it. 😀
Exactly what I need! Thanks!
Always clever, awesome and useable information!
I really like how natural this script reads out. Many other scripts sound a LOT more robotic and “sales-ey”….. this is by far the most NATURAL sounding one and I absolutely MUST have it. I’m kind of surprised out of ALL the other training tools from AwesomeREI I’ve been using I never noticed or paid attention to this one, which happens to one of THE most important as simple as it seems.
Amazing video! This is a crucial piece of the rapport building process, and I appreciate you sharing this script!
i love your site and the helpful information. THANK YOU for sharing.
Aww man what a way to speak to a home owner this script is awesome and cant wait to put it to use im so excited.
Well put together voicemail script. I’m looking to incorporate a lot of what was said into my voicemail.
Love this seller script! Been struggling with creating my own. Thanks for sharing this
Its great to have a script for voicemail and especially the advice with it
Eager to read your voice mail script
Great script
I love this voicemail, I believe its genius….Already got my vumber acct setup and bandit signs ready to go…Just need the script now…lol
Sounds awesome, just worried it’s a bit long and if people will stay on to actually listen to the entire message.
HI Carrie—totally understand your thought there. Which is exactly why the script offers them a “zero out” option right out of the gate. At any point if they feel tired of listening, they know what to do: press a number and leave a message.
That said, I know a lot of people HAVE listened to the whole message. Largely because the marketing they’re responding to touched on a motivating need, and also probably because it’s such an “everyman” non-salsey type script. Thanks for commenting, Carrie! 🙂
i think this is a really good idea to leave a voicemail like this
You hooked me. I’m a fan.
Yay! 🙂
Great voicemail.
Thank you for sharing.
Script was great! I would love a copy. I will only change a few things (area, name, etc) to make it more personal to me.
Excellent script, straight to the point.
great voicemail script
Great stuff
Hi thanks. Love the script and looking forward to using it ASAP.
You just need to get used to “talking” to people. A script like this makes it so much easier.
Good script
I really like this script. I had a short one minute one, but this is a great idea to extend it out, build rapport and have the client hear more info!
Wow! I want to sell you my house & I don’t even have one to sell. I normally am skeptical of sales people. I have had my share of scammers. You have a pleasant, friendly, down to earth voice that would cause me to call back. I would trust you at that point. A lot of sales people talk too fast & those are the ones I steer clear from. Thank you – how do I download your script.
Hi Vicki, it should have been sent to your email. If you do not see it, please check your spam folder. If you did not receive it, please email us at [email protected] and we will send
it to you.
Talking about helping to streamline the process. Once again you guys are Awesome!!
Glad you’re enjoying the awesome we’re putting out, Frank.
– Patrick
Awesome, Thanks!
great video and information
What a valuable and unselfish act b allowing your documents that prove effective
Thank you
Thanks guys… You are awesome!
I liked the voicemail recording.
Rod
Definitely a great starting point and there are alot of key points that can be used in creating one’s own script!!
Thanks!
I’m into doing things the 80/20 way. Utilizing Vumber will definitely help me do more with less.
Nice Script! this will work well for my business!
great explanation to the potential seller
AWESOME SCRIPT! The best I’ve heard, and I’ve spent thousands of $$, with no results! I’m finally looking forward to a return!
I love free stuff
Thank you for your commitment to providing knowledge to other investors!
Love the theory behind the emphasis on quality over quantity, and the script is masterful!!!
Can’t wait to implement immediately! Thanks guys!
Great job! keep it up!!
Awesome again!
This is good stuff!! Really appreciate it!!
loved it
Great Content.
I absolutely agree, and believe it is better to have a voicemail system to filter out tire kickers, telemarketers, etc. I am not sure about leaving as detailed or as long a message as this but I will give it a chance and see if it give me more replies or messages left than what I have already. Most of what you have said they have read on the postcard so, from my perspective, the longer the message, the less chance a person will stay on the phone to listen to the complete message. Let’s just see.
I like the script and the conversational tone.
extremely helpful. Thank you
Great information. Thank you for sharing.
Thanks man for script , I appreciate it!
Always great to get the mindset of leaders in the industry
Just used this script as a guideline for my bandit sign google number. can not wait to see how it works!
This is incredibly personable and professional! Some might say it is long, but that is better than having a 45 minute conversation that wastes your time. Awesome!!
Thanks for the Awesome script! Been looking for something like this!
This script is perfect for the small (solo) investor looking to make one on one connections. Thanks JP
Super Awesome
I have to say I love the script. It sounds so genuine. I can’t wait to tweek it to my needs. Thank you.
Thanks for sharing. I am working full time as a Fed-Ex driver trying to get started in the business. Having this voicemail to answer my calls while I am working will help a lot. Thanks again.
Thanks again folks. You all ALWAYS over deliver.
Love it!
This is great information and I think that we should follow your lead to start and not reinvent the wheel. I few tweaks to fit our market, style and personality is all that’s needed but you have given us another diamond.
Now I need the script….lol
This is a great script for sellers. I’m new to this and this script will be very helpful.
Thanks
This is just what I needed…I have never been good at talking to strangers. Long story, that, won’t go into it here…but having a script to read, covering the bases, will work just fine. I promise, it WON’T sound like i’m reading it. Just a few tweaks to fit it to my situation, practicing with my tape recorder, and my greatest fear as a beginner wholesaler is POOF–gone.
That’s awesome, Mary! Thanks for reaching out. We are so glad you are finding the info so useful!
Can we please please please have someone sexier than Chuck Norris handing us the free sh#$!! LOL. Seems useful regardless, ya’lls SEO on fleek (hahhaha), because I ran into you guys on GOOGLE (omg imagine that.). I would love to know who does your SEO. Thanks!
Hi Lukas—glad you stumbled on us in Google! I’d be curious which keyword or phrase you searched, if you could share. To answer your question, we don’t have an SEO person…just use some good common sense when we choose our titles and write stuff, to that it’ll hopefully be found by the right people looking for what we have for them. That’s it really. Well, that and that deal we made with that leprechaun way back when.
I really appreciate you providing us actual scripts rather than just talk!!!
You’re welcome Aimee!
great content. can’t wait to deploy.
This script is excellent! Can’t wait to use it with my own twist on it. Thanks so much for providing this!
This is a very good script. thank you.
Thanks JP for the incredible script. Really like how it just “flows”. Sounds natural like your just having a conversation with an old friend. Just getting started in the business and this with really help. Thanks again.
You’re welcome, Jason!
Love your youtube vids… so informative!!!
Nice script!
Great Script
Good sruff
Good script, look forward to using it.
Thanks
Excellent
Awesome script!…Great Stuff!…
I really like the script, I hope you got more for me
Thanks for this voicemail script to round out our seller funnel!
I love the voicemail script. Thank you for sharing sir.
Just what I needed! Thanks for your helpQ
Having access to a script such as this one with all of the suttle nuances that trigger the buyers emotions and will most likely prompt to respond to you. This script is designed to pull a response much better than anything I could have come up with.
Thank you for making it available. Great stuff!
Like the letter because it delivers the info in a short and simple manner so you will not lose the reader’s attention.
I thought your script hit on a bunch of important points, and I especially like the fact that shy sellers might call a recorded message before they would want to talk to a pushy real estate investor (not me, but you know….) I would love to have a copy, as I want to blend it in to our marketing and see how it works for us. It also should save some time for us through pre-screening, and time is something that we don’t have enough of!!! Thanks for sharing.
I really like the script
Great Script!
I really like the script. Just curious how much time a caller has to leave a VM if you are using Vumber.com? Some people get wordy and may get offended if they are cut off.
Thank you
Hi Michelle, good question. And I honestly don’t know the answer personally. That’d be a question I’m sure their support could clarify for you before you even setup an account! 🙂
Thanks for sharing your script!
Great script! WTG!
I think your VM script gives a great friendly vibe. I am wondering if it might be a tad long. Do people usually listen to the whole thing?
Thanks,
Audrey Sulpizio
Hi Aubrey. thanks for reaching out! This voicemail message is something JP has tested in his own business and has gotten great results from, which is why he wanted to share it!
I hope to get this script asap 🙂 Loved it.
Good job guys.. Thanks for your help..
Love love this script! Thanks so much, looking forward to giving it a try!
I think the script is very well crafted and hits all the necessary points. Thanks for sharing.
I like how it gets straight to the point. No bluffing. No games. Thanks for the awesome content.
I love this script. I heard it a month ago, but lost the link. I have been looking for it every since. Thanks.
A great find!
PERFECT
Thank you
I haven’t received the script just yet, but, I’ll submit another reply. The voicemail is actually great and does most of the work for you. Once they call you, they become a warm prospect and possibly ready to sell.
This was a greatly crafted voicemail, somewhat long, but needed. Many voicemails beep before all of this can be said.