Here's My Motivated Seller VOICEMAIL Script
Need a motivated seller voicemail script?
Time to give stuff away again! And golly, you guys just can't get enough, can you? 🙂
So far we've let you steal:
- Our letter of intent
- Our burned house letter
- Our option agreement
- Our motivated seller postcard
- 47 MLS keywords for REI
- A motivated seller phone script
And now here we are, piles of raving comments later, and you still want more!
No problemo.
I totally get it… I've been there, and always appreciate finding an “easy button” or shortcut myself. If it'll save me (i) time, (ii) pain or (iii) the trial-and-error of making or finding it myself, then I'm in.
Which brings me to—an interesting (and kinda hilarious) question from Tim D. I saw recently in response to one of my “Swipe & Deploy” shares. Choose whichever flavor you like…
Ok, I just watched (and took very careful notes during) your seller initial call script video. I have all the answers I need except for one…
What is the recorded message that the seller listens/responds to when s/he calls the number on your postcard?
Is it an interactive automated service, or just a “please provide the following information and someone will contact you shortly” kind of thing? I'm referring to your Vumber number greeting/interaction with the seller during their first ever reach out to you via your postcard. Am I making sense? I have pneumonia so I'm a bit hazy… 😛
—Tim D. (Somewhere Mysterious, USA)
Ok, I just watched (and took very careful notes during) your seller initial call script video. I have all the answers I need except for one… What is the recorded message that the seller listens/responds to when s/he calls the number on your postcard? Is it an interactive automated service, or just a “please provide the following information and someone will contact you shortly” kind of thing? I'm referring to your Vumber number greeting/interaction with the seller during their first ever reach out to you via your postcard. Am I making sense? I have pneumonia so I'm a bit hazy… 😛
Also, during your script video, you stated that your postcard mentions that the seller's initial call will only be answered by an automated service, but on the “Here's one of Our Favorite Postcards” screenshot, the actual verbage is, “Call [this number] and I'll be happy to talk with you. If I'm out, please leave a message and I will call you shortly.” [no mention as to why you'd call anybody “shortly”, but that's prolly not the hill i wanna die on right now].
Is there another postcard to which you were referring in the script video that DOES say that the seller will NOT talk to a real person at first? I'm just a little bit confused about the discrepancy there. But, like I said, I am battling pneumonia so i'm prolly not braining well today. Hard for me to know really.
Wow – I just read what I typed and even I can't make sense of the prolix drivel. However, I'm in no shape to attempt anything better so give it the old college try and let me know what you make of it. I'm expecting an entertaining, yet informative response, but I would certainly understand a visit from a cpl of guys wearing white lab coats driving an unremarkable, windowless van :/
PS. I'm super old, but you guys are my kind of ppl, regardless!
PPS. Could be the drugs.
—Tim D. (Somewhere Mysterious, USA)
Dear Timbo,
You, sir, are indeed one of our kind of people. Know that. 🙂
To your question…
YES. I'm happy to also share my ‘we buy houses' voicemail script with you…a time-tested, proven motivated seller voicemail script I crafted and fine-tuned for 18+ years now.
And also to walk you through some of the nuances and Jedi mind tricks inside…and how it solidly prescreens & elegantly sets the stage for having solid conversations with the right people.
ALSO also, to answer the glaring question: Should you even have seller calls handled by voicemail rather than live answered? (my opinion and thoughts on this may surprise you).
Check Out My Motivated Seller Voicemail Script…
Video Transcription:
JP Moses: Hey guys, JP here, just driving through the neighborhoods and I got an interesting email recently that I think is especially interesting, not just because of the question that was asked, but the question under the question. Let me tell you what I mean. So almost every investor actively buying and selling properties these days is looking for the best, most effective, kind of the path of least resistance to get motivated sellers calling them about their distressed properties or distressed situations. Right? So with everything from letters to postcards to bandit signs to billboards, the aim is to get the right people's attention and to get them to call, but when they call, should you answer the phone live you or someone on your team or should it go to a well crafted voicemail to prescreen them first? Interesting question and I've actually changed over the years and how I've handled that for a specific reason. Let's talk about that.
Hey, what's up, awesome people? Welcome back. So the question is, should you answer the phone live in person when motivated sellers call or should you instead use a strategic well crafted voicemail to screen them first? Well, as you might guess, there's different schools of thought on this one and really neither of them are wrong. They're just different from each other. Investors across the board nationwide are successful using one model or the other. On the one hand live answering the phone when sellers call always outperforms in conversation quantity. Meaning more conversations with more people, but also unfortunately more isn't always better, right? You're also wasting a lot of time with curious tire kickers who got no intent of ever letting go of their property at a price that's going to make sense to you, but on the other hand, advertising a 24 hour voice message with a carefully crafted message designed to number one prescreen and filter out the tire kickers.
And number two, set the stage for a productive conversation with the right people. Well, that's another story… in my experience we found in our business that offering the 24-hour recorded voice message is more favorable. Number one, it gets us more calls from people who might be motivated but really aren't ready to kind of field that pressure of a live conversation or make the commitment of talking to somebody in person unless they can figure out if you're not really a scam. And number two, it gives us a perfect platform to set the stage as a real friendly human being. It lets us better define and refine really who is and isn't a good fit for selling their property to us in a friendly, nonthreatening way. So basically using a 24 hour voice message like this, you may end up actually speaking with fewer people versus live answering, but I think you'll probably experience like we do a higher quality of conversation more often than not.
Yes, it draws out the curiosity seekers and then it filters them out before you waste your time on the phone with them. So for us it moves the ball forward with a much higher ratio of the right people. Even if we're actually speaking with fewer people by comparison, but how do you do that effectively? Well, good news in my 18 years in the game now I think I've got it down pretty solid. A finely tuned voicemail script you're looking at right here for seller calls. That's part art and part social science. I think it sets the stage for people and filters out tire kickers, sets the ball beautifully for us to then pass it over for a proper conversation. So I want to walk you through my script and I want to walk you through the 24 hour script for absentee owners in this video.
Now I should say we use basically the same script for other types of leads as well. Probates, Craigslist leads just a little tweaking to make it more contextually relevant to the type of lead, but not a massive overhaul or anything like that. But first I want to let you listen to my actual voicemail and my actual voice. When people call and sellers call, this is literally what they hear. I want you to hear how it doesn't sound like I'm reading a script. You know, it just sounds natural. There's kind of an art to reading a script and it sounding like you're not reading a script, so let me just play it for you so you can hear how it sounds and then I want to walk you through the script a little bit just so you understand some of the subtle nuances that we've baked into this as a starting point for crafting your own version of this script. So let's listen in.
Voicemail: [You can listen to the above video to hear my actual voicemail, and you can also snag the scrip verbatim by simply leaving us a comment below, tell us how you feel about it. 🙂 ]
JP Moses: Alright, so there you go. Let me walk you through some of the nuances that I think make this a strong script and uh, some of many things have been tweaked over the years since I first wrote it. You may have noticed some of the purple when I passed the script along to you as a starting point for your own version of it. It will not have the purple, but I just made that before I started making this video. So I remembered that these are some of the things that I want to point out. All right? So what you may have already noticed when you listened to that recording as compared to the script, is there's a couple of minor tweaks that I made on the fly as I was recording the script because I just, when I encountered it, it didn't sound quite as natural as it would normally sound in me speaking just off the top of my head.
So, I added a, you, uh, your, uh, just a pause or maybe a little chuckle in here or there just to make it sound organic. So right off the top, if we've already spoken about your house and you just need to leave a message, press pound now and leave a message after the tone. So that obviously has a practical use because if sellers call back because that's the only number that they have, maybe the second or third time, I don't want to have to make them endure the entire message before they leave us a message. And that is actually how Vumber works.
By the way, pro tip: I use Vumber, Vumeber.com for this service. And as you can see from the pricing is very reasonable. $10 a month gets you to local phone numbers in your area and you can use up to 500 minutes on those two numbers, three cents for each additional minute.
And I think if you just want to add like let's say you want three numbers instead of four, because that's the next pricing point is four numbers instead of two. You can add a number at any of these levels for just $4 a month. So if regardless of which level of Vumber you have and you just want an extra number over and above what your account allows for bucks gets you a free number or get you a $4 number, all right, back to the script. So that's the way Vumber works. You can press pound and it skips the rest of the message and goes right to the beep.
Now moving into the second paragraph, me and my wife and my partner James, our local Memphians, there's a reason that I refer to my wife. No, she's not involved in our house buying business actively.
At least I want people to associate me as a family man and us as real humans and locals to the area. It's increasingly popular for out of town investors to put advertisements in various areas. We even do it ourselves in different areas. If we've learned anything from our friend, Justin Wilmot at the 10 Hour Wholesaler, you don't have to be local to your area to wholesale houses, but in this specific situation with this script, I am local to Memphis and this was a script for advertising in our local area. So I want to emphasize the localness and the family connection just so I can start the possibility of them feeling warm and fuzzy and like I'm a real human, not just a business. I also gloss over quickly our experience of many years that may or may not apply to you, but it's certainly worth a spotlight and passing if it is the case. In conversations like this, I like to frame us as a solution to house problems.
That's a common word that I use. And it includes really anything that involves, uh, a junky house, just a house that they inherited, no matter the condition, a house problem could mean the house itself or the situation. So I let the seller know we specialize in hard to sell homes and I go through a laundry list of things that that might include and yes, we can help. I want them to begin connecting me as somebody that helps people in their mind.
Moving on. I asked them to tell us not just about their house in their message, but their situation. I invite them to at least open the door and describing whether or not this is an inherited property or a road old rental property or what have you. Obviously they can choose whether they want to include that at all or how much they want to say about it, but at least asking for it makes sense to me.
I offered them a fair cash offer in a timely fashion and then that's a major benefit, a quick easy sale, you know, when dealing with motivated sellers in tough situations, that's really what they're looking for. You may deal with some people sometimes who are just focused exclusively on the price, but I find more often than not, sellers just want a quick, easy solution to the problem that they're in, which means a quick, easy sale and which is why I say you can avoid all the hassles typically that come along with selling your house through an agent or on your own.
Now, here's where the embedded commands begin. I don't know if you've ever heard of Neurolinguistic Programming, NLP. I'm no Ninja at it, but I've learned a little bit about it through the years and if you can embed commands that aren't direct commands, not explicit, I'm commanding you to do this, but a subtle statement of a thing that embeds as a command to your subconscious mind, it can have an influencing effect on the other person.
So, some of the embedded commands that are in here, I made them purple but are also in all caps. Just to make sure I remember to emphasize it a little bit as I'm talking, so just to give you an idea, Mr. Seller, here's how I make it easy and convenient when you sell your house to me.
First, I'd like to pay all your closing costs. When you sell your property. To me, this will save you thousands of dollars because normally when you sell your home, I'm just trying to speak to their subconscious mind, sell your property, sell your home, sell your house to me, sell your house to me. It's not overt to them, but I'm being intentional about not just saying that, but subtly emphasizing those embedded commands.
Again, “sell to me”, “feel comfortable”. I want their subconscious to hear me say, speaking of which, I found a lot of sellers who reached out to us are just wondering when we're going to try and pull the wool over their eyes or whether the up to something scammy, so I like to just drop in indications that we understand that they're a little nervous about this and the whole transaction is going to be handled by a licensed attorney and a local title company, no kitchen table closings, so everything is being done above board.
Now, towards the end, I want to be sure and set the expectation that I'm probably not going to be in a position to pay you full market value for your property and I explained why. However, I can pay a fair price based on the condition and the situation you have at hand.
So bottom line, I come up with a fair value. If my fair offer is acceptable to you. Again, speaking to their subconscious mind. I'm only a fair guy and all I'm going to do is treat them fairly. You'll subconscious mind get cash in two to four weeks or less, and here please know. Again, I'm just speaking to their nervousness. Nobody's going to try to sell you anything. Rest assured. I'm not interested in convincing you of doing anything. I'm just a local guy, friendly guy, and I'm looking to find a few properties.
Wrap up with a call to action, an explicit call to action again speaking to their subconscious mind. So here's what you have to do next. Take a moment, leave me a message with your name, phone number twice, including your area code, the address of the property you're thinking of selling, your asking price. A lot of people don't like to include that because they don't want the seller fixating on a price. I like to know what's on their mind if they even have a starting point. You noticed, I don't say what you're asking, what, what you need to get for the property, because I'm probably not going to be able to offer them their asking price, but I'd like to know what, if anything, they have in mind.
Once upon a time I was calling sellers back, I handed it off to my partner James in 2015, so I set the stage for that interaction so they don't expect to hear from my voice as the first call back by saying either I or my partner James, we'll call you back to discuss it with you. And then again, warm and fuzzy. You can decide what's best for you. Please share as many details about the property you would like to sell in your situation as you can.
Alright, so that's it. I'm done walking through the nuances of the script. I hopefully highlighted some of them that I think were tricky to discover and are important and subtle, but help accomplish a connection and a friendly vibe and at least a baseline. I'm just an average local guy, not some big fancy business. Uh, and uh, more likable, trustable posture.
All right guys. So there you go. That's my voicemail message that I've crafted carefully over the last 18 years in the game. You need to use this as a starting point only for creating your own version of this. And then I'd really like to hear from you what you think about this and how it works for you. Tell me a comment below. Just talk to me. Tell me how this strikes you. Is there anything about the script that you like or don't like especially? I'm open-minded… talk to me. Thanks guys. Keep it awesome. Happy investing. JP Out.
Like what you heard & saw?
Want to snag it (even as a starting point) so you don't have to go back through that video and type the whole freaking thing out?
Sure thing.
Swipe & deploy…
Step 1 ⤸
“Like” our Facebook page please?
Step 2 ⤸
Alternately, I’m also interested in hearing anything else (another resource or tool) that you’d like us to share in a future “Swipe & Deploy” like this. Do tell.
Step 3 ⤸
Totally serious. Just try it. 😀
awesome script!
Love it
Awesome script, thank you for giving back.
Awesome thanks appreciate it
JP is an AWESOME American! I have met him and seen him speak at the Memphis REIA. Truly AWESOM
THIS MAKES IT SO EASY, THANK YOU
Well crafted script that eliminates awkward moments and facilitates a professional, natural conversation.
It gets the essential information and persuaded the motivated seller to sign
Awesome Script!
awesome script! thanks for all you share.
This script is filled with wisdom and knowledge so detailed I can’t wait to use it
Great script … just what I needed!
I Love this script!
Enthused About this script.
I can’t wait to use this!
Wow!! So helpful. So thankful. Thank you so much!
I can’t wait to use this!
Really nice flowing script!!
Like the psychology and realness of your message. Thank you for sharing!
Very smooth, natural sounding script.
This a really good script and I like it a lot! The one tweet I’d make would be to eliminate the number of years. Since I’m new at this I would just skip to the second half of the sentence. Thanks so much for this!
Love the script, appreciate the tone and authenticity.
Awesome script, the best I heard so far.
Great. Thanks man
Great script
Thanks for the script
I’m launching my first RVM campaign tomorrow and can’t wait to put this script to use!
This script is gold, also love the breakdown and explanation, thank you.
Awesome script. Thanks!
Great, detailed script!!
You guys you are really AWESOME, thank you Soooooo much : )
Really helpful video and love the script.
Exactly what I needed! Thanks so much for sharing all of this info FOR FREE!!!!
Love the calls to action and feel good portions. Also the introduction of yourself as a “every day real person”.
Great Info, thanks for sharing
great script. simple is best
Great information. Makes a lot of sense. Thanks
sounds good. interested to try it
Thank you for giving us this callback only strategy.
Informative and non threatening!
Great Script.
really gets to point to weed out Non-Motivated Sellers.
Sounds great! You hit most of the choke points usually experienced during initial encounter or call. Fantastic way to filter out the tire kickers.
Love this strategy. Cannot wait to execute it on my first RVM campaign. Hope to get a look at the script today!
Again, another important piece of the puzzle I needed to initiate my 1st campaign. Thanks!
Great content, thank you!
Thank you for the nuggets! Looking forward to using this with my first direct mail campaign.
Great stuff, only motivated sellers would listen to the end, and that wold be my GOLD.
Based in Cape Town, South Africa and have my own script.. but this one rocks!
This blog seriously is helpful for beginners.
Very professional and conversational script. I will definitely be deploying this! Thank you so much
The script! wonderful, helpful ; Just the right amount of everyday conversation mixed with professionalism to get the job done. I am trying to come up with the right mix and here it is.
Sounds super natural and unscripted. Love it.
honestly very helppful, will be trying it
Great voicemail script I’m going to use this for my business today
You guys have the most down to earth and freindly way of doing business I have ever seen. Awesome!
Excellent script
I’m a total noob, so I appreciate the shared info
Magnificent! You are truly an artist.
Great letter!! I couldn’t of thought of all of that on my own. Thanks!!
I love your approach, really friendly and graceful. How seller connection should be. Making cold calling into warm and wholesome calling.
Love how you broke down everything, this script is awesome.
I’m just starting out as a wholesaler. This is exactly what I was looking for. Thanks for the killer video.
These nugget resources are so appreciated!
This is such a great resource!! thank you so much!
Motivated seller vm script! Thanks
Great resource!
I find your scripts simple and great
Awesome Script! just hope it isn’t to long and the seller hangs up to soon!
You’re the BEST thank you for this!
Really enjoyed the motivational script to the seller. Your emphasis on keywords are genius and above-average scripts. Thanks for supporting the average Joe and Jane investor.
Thank you so much for providing such insight behind the successful curtain. I would love to have a transcript of the script.
You’re awesome thank you for this!
Voice script is awesome. Great tool for
establishing rapport with seller. Your script
allows us to tweak to fit certain audiences.
Love it! RVM are essential to helping with finding motivated sellers. Thank you for the great and informative video!
great resources thanks
LOVE IT!! Definitely ready to try it !!
Thanks for always sharing and giving great information that we can actually use.
Before you smack your lips and say, “Ain’t nobody got time for all of this just to get a script!” Consider the time you will save from using this a template in your business. Thanks JP!
Awesome script! Thanks again!
This is best script I heard in my 7 years of learning. It not only puts the seller at ease but me as well. I would like to have a copy of this and how can i get access to more of your scripts?
@Kamren- after leaving a comment the script will be emailed to you.
Please check your inbox and spam folder as well.
Great resources. Thank you!
Awesome script! Video was very helpful.
Voice Mail Call Script is essential
I think this script is amazing! I am gearing up to do a mailing campaign and was searching for a RVM script to go along with it. This is awesome and I look forward to more content from you! All the best
Awesome stuff!
this VM script is fantastic. I’ve been searching for a couple of days for a good all around straight to the point VM script to mold into my own and this script exceeds expectations. thank you.
Great script, love it.
Love the idea of these voicemails. Game changer!!
I like anything that will help filter out the tire kickers. Looking forward to implementing this strategy.
Awesome Script
Sounds great. I want to use it
I would like to try it
I really enjoy this script. Hope I can still get the script since it’s been over 3 years
Script was awesome! Little long for my personally, but time will tell if it works in my market!
I really like the flow and friendly and non salesman tone
.
Great starting point for voicemail script. Thank you
Script was awesome, but your video description was better! Provides some context instead of just reading it. Thanks again!
This is an awesome idea to get all the Valid points out of the way in a very conversational script. Thanks for sharing.
This is really informative.
All I can say is WOW!!!! Thank you!!!
I really love this voicemall script! thanks, this is a great idea.
Awesome script! Thanks again!