Here's My Motivated Seller VOICEMAIL Script | Awesome REI

Here’s My Motivated Seller VOICEMAIL Script

459 comments

Need a motivated seller voicemail script?

Time to give stuff away again! And golly, you guys just can’t get enough, can you? 🙂
So far we’ve let you steal:

And now here we are, piles of raving comments later, and you still want more!

No problemo.

I totally get it… I’ve been there, and always appreciate finding an “easy button” or shortcut myself. If it’ll save me (i) time, (ii) pain or (iii) the trial-and-error of making or finding it myself, then I’m in.

Which brings me to—an interesting (and kinda hilarious) question from Tim D. I saw recently in response to one of my “Swipe & Deploy” shares. Choose whichever flavor you like… 

choose your own adventure!

brass tacks we buy houses voicemail scriptOk, I just watched (and took very careful notes during) your seller initial call script video. I have all the answers I need except for one…

What is the recorded message that the seller listens/responds to when s/he calls the number on your postcard?

Is it an interactive automated service, or just a “please provide the following information and someone will contact you shortly” kind of thing? I’m referring to your Vumber number greeting/interaction with the seller during their first ever reach out to you via your postcard. Am I making sense? I have pneumonia so I’m a bit hazy… 😛

—Tim D. (Somewhere Mysterious, USA)

Dear Timbo,

You, sir, are indeed one of our kind of people. Know that. 🙂

To your question…

YES. I’m happy to also share my ‘we buy houses’ voicemail script with you…a time-tested, proven motivated seller voicemail script I crafted and fine-tuned for 18+ years now.

And also to walk you through some of the nuances and Jedi mind tricks inside…and how it solidly prescreens & elegantly sets the stage for having solid conversations with the right people.

ALSO also, to answer the glaring question: Should you even have seller calls handled by voicemail rather than live answered? (my opinion and thoughts on this may surprise you).

Check Out My Motivated Seller Voicemail Script…

Video Transcription:

JP Moses:            Hey guys, JP here, just driving through the neighborhoods and I got an interesting email recently that I think is especially interesting, not just because of the question that was asked, but the question under the question. Let me tell you what I mean. So almost every investor actively buying and selling properties these days is looking for the best, most effective, kind of the path of least resistance to get motivated sellers calling them about their distressed properties or distressed situations. Right? So with everything from letters to postcards to bandit signs to billboards, the aim is to get the right people’s attention and to get them to call, but when they call, should you answer the phone live you or someone on your team or should it go to a well crafted voicemail to prescreen them first? Interesting question and I’ve actually changed over the years and how I’ve handled that for a specific reason. Let’s talk about that.

Hey, what’s up, awesome people? Welcome back. So the question is, should you answer the phone live in person when motivated sellers call or should you instead use a strategic well crafted voicemail to screen them first? Well, as you might guess, there’s different schools of thought on this one and really neither of them are wrong. They’re just different from each other. Investors across the board nationwide are successful using one model or the other. On the one hand live answering the phone when sellers call always outperforms in conversation quantity. Meaning more conversations with more people, but also unfortunately more isn’t always better, right? You’re also wasting a lot of time with curious tire kickers who got no intent of ever letting go of their property at a price that’s going to make sense to you, but on the other hand, advertising a 24 hour voice message with a carefully crafted message designed to number one prescreen and filter out the tire kickers.

And number two, set the stage for a productive conversation with the right people. Well, that’s another story… in my experience we found in our business that offering the 24-hour recorded voice message is more favorable. Number one, it gets us more calls from people who might be motivated but really aren’t ready to kind of field that pressure of a live conversation or make the commitment of talking to somebody in person unless they can figure out if you’re not really a scam. And number two, it gives us a perfect platform to set the stage as a real friendly human being. It lets us better define and refine really who is and isn’t a good fit for selling their property to us in a friendly, nonthreatening way. So basically using a 24 hour voice message like this, you may end up actually speaking with fewer people versus live answering, but I think you’ll probably experience like we do a higher quality of conversation more often than not.

Yes, it draws out the curiosity seekers and then it filters them out before you waste your time on the phone with them. So for us it moves the ball forward with a much higher ratio of the right people. Even if we’re actually speaking with fewer people by comparison, but how do you do that effectively? Well, good news in my 18 years in the game now I think I’ve got it down pretty solid. A finely tuned voicemail script you’re looking at right here for seller calls. That’s part art and part social science. I think it sets the stage for people and filters out tire kickers, sets the ball beautifully for us to then pass it over for a proper conversation. So I want to walk you through my script and I want to walk you through the 24 hour script for absentee owners in this video.

Now I should say we use basically the same script for other types of leads as well. Probates, Craigslist leads just a little tweaking to make it more contextually relevant to the type of lead, but not a massive overhaul or anything like that. But first I want to let you listen to my actual voicemail and my actual voice. When people call and sellers call, this is literally what they hear. I want you to hear how it doesn’t sound like I’m reading a script. You know, it just sounds natural. There’s kind of an art to reading a script and it sounding like you’re not reading a script, so let me just play it for you so you can hear how it sounds and then I want to walk you through the script a little bit just so you understand some of the subtle nuances that we’ve baked into this as a starting point for crafting your own version of this script. So let’s listen in.

Voicemail:          [You can listen to the above video to hear my actual voicemail, and you can also snag the scrip verbatim by simply leaving us a comment below, tell us how you feel about it. 🙂 ]

JP Moses:            Alright, so there you go. Let me walk you through some of the nuances that I think make this a strong script and uh, some of many things have been tweaked over the years since I first wrote it. You may have noticed some of the purple when I passed the script along to you as a starting point for your own version of it. It will not have the purple, but I just made that before I started making this video. So I remembered that these are some of the things that I want to point out. All right? So what you may have already noticed when you listened to that recording as compared to the script, is there’s a couple of minor tweaks that I made on the fly as I was recording the script because I just, when I encountered it, it didn’t sound quite as natural as it would normally sound in me speaking just off the top of my head.

So, I added a, you, uh, your, uh, just a pause or maybe a little chuckle in here or there just to make it sound organic. So right off the top, if we’ve already spoken about your house and you just need to leave a message, press pound now and leave a message after the tone. So that obviously has a practical use because if sellers call back because that’s the only number that they have, maybe the second or third time, I don’t want to have to make them endure the entire message before they leave us a message. And that is actually how Vumber works.

By the way, pro tip: I use Vumber, Vumeber.com for this service. And as you can see from the pricing is very reasonable. $10 a month gets you to local phone numbers in your area and you can use up to 500 minutes on those two numbers, three cents for each additional minute.

And I think if you just want to add like let’s say you want three numbers instead of four, because that’s the next pricing point is four numbers instead of two. You can add a number at any of these levels for just $4 a month. So if regardless of which level of Vumber you have and you just want an extra number over and above what your account allows for bucks gets you a free number or get you a $4 number, all right, back to the script. So that’s the way Vumber works. You can press pound and it skips the rest of the message and goes right to the beep.

Now moving into the second paragraph, me and my wife and my partner James, our local Memphians, there’s a reason that I refer to my wife. No, she’s not involved in our house buying business actively.

At least I want people to associate me as a family man and us as real humans and locals to the area. It’s increasingly popular for out of town investors to put advertisements in various areas. We even do it ourselves in different areas. If we’ve learned anything from our friend, Justin Wilmot at the 10 Hour Wholesaler, you don’t have to be local to your area to wholesale houses, but in this specific situation with this script, I am local to Memphis and this was a script for advertising in our local area. So I want to emphasize the localness and the family connection just so I can start the possibility of them feeling warm and fuzzy and like I’m a real human, not just a business. I also gloss over quickly our experience of many years that may or may not apply to you, but it’s certainly worth a spotlight and passing if it is the case. In conversations like this, I like to frame us as a solution to house problems.

That’s a common word that I use. And it includes really anything that involves, uh, a junky house, just a house that they inherited, no matter the condition, a house problem could mean the house itself or the situation. So I let the seller know we specialize in hard to sell homes and I go through a laundry list of things that that might include and yes, we can help. I want them to begin connecting me as somebody that helps people in their mind.

Moving on. I asked them to tell us not just about their house in their message, but their situation. I invite them to at least open the door and describing whether or not this is an inherited property or a road old rental property or what have you. Obviously they can choose whether they want to include that at all or how much they want to say about it, but at least asking for it makes sense to me.

I offered them a fair cash offer in a timely fashion and then that’s a major benefit, a quick easy sale, you know, when dealing with motivated sellers in tough situations, that’s really what they’re looking for. You may deal with some people sometimes who are just focused exclusively on the price, but I find more often than not, sellers just want a quick, easy solution to the problem that they’re in, which means a quick, easy sale and which is why I say you can avoid all the hassles typically that come along with selling your house through an agent or on your own.

Now, here’s where the embedded commands begin. I don’t know if you’ve ever heard of Neurolinguistic Programming, NLP. I’m no Ninja at it, but I’ve learned a little bit about it through the years and if you can embed commands that aren’t direct commands, not explicit, I’m commanding you to do this, but a subtle statement of a thing that embeds as a command to your subconscious mind, it can have an influencing effect on the other person.

So, some of the embedded commands that are in here, I made them purple but are also in all caps. Just to make sure I remember to emphasize it a little bit as I’m talking, so just to give you an idea, Mr. Seller, here’s how I make it easy and convenient when you sell your house to me.

First, I’d like to pay all your closing costs. When you sell your property. To me, this will save you thousands of dollars because normally when you sell your home, I’m just trying to speak to their subconscious mind, sell your property, sell your home, sell your house to me, sell your house to me. It’s not overt to them, but I’m being intentional about not just saying that, but subtly emphasizing those embedded commands.

Again, “sell to me”, “feel comfortable”. I want their subconscious to hear me say, speaking of which, I found a lot of sellers who reached out to us are just wondering when we’re going to try and pull the wool over their eyes or whether the up to something scammy, so I like to just drop in indications that we understand that they’re a little nervous about this and the whole transaction is going to be handled by a licensed attorney and a local title company, no kitchen table closings, so everything is being done above board.

Now, towards the end, I want to be sure and set the expectation that I’m probably not going to be in a position to pay you full market value for your property and I explained why. However, I can pay a fair price based on the condition and the situation you have at hand.

So bottom line, I come up with a fair value. If my fair offer is acceptable to you. Again, speaking to their subconscious mind. I’m only a fair guy and all I’m going to do is treat them fairly. You’ll subconscious mind get cash in two to four weeks or less, and here please know. Again, I’m just speaking to their nervousness. Nobody’s going to try to sell you anything. Rest assured. I’m not interested in convincing you of doing anything. I’m just a local guy, friendly guy, and I’m looking to find a few properties.

Wrap up with a call to action, an explicit call to action again speaking to their subconscious mind. So here’s what you have to do next. Take a moment, leave me a message with your name, phone number twice, including your area code, the address of the property you’re thinking of selling, your asking price. A lot of people don’t like to include that because they don’t want the seller fixating on a price. I like to know what’s on their mind if they even have a starting point. You noticed, I don’t say what you’re asking, what, what you need to get for the property, because I’m probably not going to be able to offer them their asking price, but I’d like to know what, if anything, they have in mind.

Once upon a time I was calling sellers back, I handed it off to my partner James in 2015, so I set the stage for that interaction so they don’t expect to hear from my voice as the first call back by saying either I or my partner James, we’ll call you back to discuss it with you. And then again, warm and fuzzy. You can decide what’s best for you. Please share as many details about the property you would like to sell in your situation as you can.

Alright, so that’s it. I’m done walking through the nuances of the script. I hopefully highlighted some of them that I think were tricky to discover and are important and subtle, but help accomplish a connection and a friendly vibe and at least a baseline. I’m just an average local guy, not some big fancy business. Uh, and uh, more likable, trustable posture.

All right guys. So there you go. That’s my voicemail message that I’ve crafted carefully over the last 18 years in the game. You need to use this as a starting point only for creating your own version of this. And then I’d really like to hear from you what you think about this and how it works for you. Tell me a comment below. Just talk to me. Tell me how this strikes you. Is there anything about the script that you like or don’t like especially? I’m open-minded… talk to me. Thanks guys. Keep it awesome. Happy investing. JP Out.

Like what you heard & saw?

Want to snag it (even as a starting point) so you don’t have to go back through that video and type the whole freaking thing out?

Sure thing.

Swipe & deploy...

Step 1 »

“Like” our Facebook page please?

Step 2 »

Just leave a comment below sharing your honest feedback on the motivated seller voicemail script I’m sharing. Whatever you think after hearing my thoughts behind it in the video above. Good, bad, and anywhere in between. You might even have a solid tweak to suggest—I’m open!

Alternately, I’m also interested in hearing anything else (another resource or tool) that you’d like us to share in a future “Swipe & Deploy” like this. Do tell.

Step 3 »

Then Chuck Norris will hand you over my script.

Totally serious. Just try it. 😀 

So there ya go. Leave a comment below and you’ll get to download my nifty, we-buy-houses voicemail script—easy peasy, macaroni-and-cheesy. And don’t forget to be awesome.

Click Here to Leave a Comment Below

459 comments
K. Sims

I am going to immediately start putting this into action. Thanks!

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Alicia Counts

This is just what we were looking for! So glad I found your site. We were really struggling with what to say in our voicemail and this gives a great foundation.

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Brittany Hayes

Great video very thorough approach

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Bobby Wallace

Great outgoing message!

Thanks for sharing!

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Sam Kay

Love this script. Have you thought about shortening it?

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Robert Schuman

I like it. Clearly explains what you want to discuss.

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Sonya

Awesome flow you didn’t sound scripted at all I love it!

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George Jelaco

I love it. Might be a little long but surely gets rid of the “I want TOP dollar people” Thanks!

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Erin Jackson

Thanks so much for adding value!

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Mark

I think it allows people to hear what service you offer without the pressure of being on the phone. It also weeds out those people who will just waste your time. Thanks for the script!

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Collette

This is awesome. I think I’m ready to get started.

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Erin

This is SO helpful. Thanks so much!

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waymon L Williams.JR

Great information.I like how you ask the questions.YOU don’t try to make a offer on your
first call.

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Ryan

I like that it incorporates social science which is critical as this business involves human emotion.

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Curtis

Good Script, Thanks for the information!

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Sam

Thanks for this video and others, I actually made an outgoing voicemail script with some of the things you said. Im going to make an inbound VM like this instead of picking up many calls.

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Victoria Clayborne

Awesome script very friendly thank you

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JJ

Some how I didnt save the script.

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Obie

Awesome script! Very natural feel

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Obie

Will definitely use this as a template for my 24 hour voicemail. Great Script!

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dana

I saw you on an interview on REtipter’s youtube channnel and did not know you were from Memphis. I was born and raised in Nashville.
Your script is really detailed. Some people may not like length but the information is valuable. I’ll probably tweak it a little and make it a little shorter.

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Vito

One of the best and well thought out scripts available. Thanks for sharing!

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Gary Morris

This voicemail script is awesome! Thanks

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Tometra Lewis

This voicemail script is awesome! Thanks for continuing to bless us with the ‘steals’!

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Charles

This is the best script ever !!

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Tim Cook

Love what you guys do for all of the community. Thanks

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Willie

Thanks for such an informative script; I am excited to cater it and give it a try!

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ALLEN

Ready to try the 24hr recorded message! ThanksAJP…will let you know how it goes!!

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Lorna Mattis

Wow this is awesome and the best I ever hear thank you Lord

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Fernando Marques

Thanks JP,
for those o us who are about to become investors, about to do our first deal, we feel a little apprehensive about having all the details, the most up-to-date info on our new craft. Awesome REI is full of needed training and these scripts are what we need to succeed.

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Nancy

This was actually super helpful! Especially the part about speaking to the subconscious mind!

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Ivy

Loved the science break down. It’s little on the longer side. Would love to get the message in a 3 mins. I wonder how long it was?

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Keinan

I love the “speaker to their subconscious mind” part! I can see that being highly affective!

Thank you!

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cr re

I think you nailed it. It’s non threating and informative.

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Gassim Jobe

This script is great! Thanks you.

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Terrica Green

I thought the script was very sincere and informative. You provided different solutions based on various scenarios. You also made it clear that you were there for THEM and not just to make a sale. You were honest and I think that would make a seller feel more comfortable in reaching out to you. Thank you for sharing.

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DeAshia

Great content! It will definitely help my business!

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Hope

Love the well structured process

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James Sickler

I was trying to record my own message off the cuff and realized that I needed something that was crafted better. Thanks!

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John Obi

Great Seller Script and creative VM. One of the best I’ve seen yet.

Thanks!

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Tyus Carter

Thank you for sharing. This is a great script.

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Bobbi

great video. I am looking forward to more helpful content. I will actually use this seller call script in a live phone call. I don’t mind talking to sellers… though I realize the need to “weed” out those time wasters! Anyway thanks for the free info as always!

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Bianca De La Riva

Great voicemail script. Thanks JP!

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Peter Lucke

Ready to try the 24hr recorded message! Thanks JP…will let you know how it goes!!

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Zweena

I really love how you guys break things down.. It makes them much easier to incorporate without feeling forced. Sometimes understanding the why makes it easier to use with out going verbatim which sounds more natural. Thank you

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Allison

This is Awesome, I needed a good vm script where i do not sound scripted and this is perfect

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Terence Richardson

I wasn’t sure how I felt about how long the message was but it makes sense because if people truly are motivated, they will listen to the whole thing. I like the idea and I’m going to give it a try.

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sean

this is the best motivated seller script I have seen so far

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Kevin M Hoodwin

I thought your script was absolutely genius. I just took a sales class in college and it hit a lot of what we covered! Awesome!

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Sam Malone

Awesome 24-Hour Voicemail Message — love the thought and NLP put into the message.

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Lateefa B

I just got into the business and I love the fact that your site helps people getting started. I’m gonna start cold calling tomorrow and this makes it a bit easier along with my ring-less voicemail system.

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Artemice

Thank you for sharing the Voicemail Script. I look forward to receiving this document. I would like to see a document or information how we can actually find the sellers information to contact them. I would like to partner with you to see the process and we can split the funds we get!!!!

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KJ

Great content for a starter! Pretty long but good. Thanks

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Susan Kurts-Acred

JP
I have been an avid fan of yours since I joined MIG 4 years ago. I attended the last presentation you did at MIG back in March, I think. I never received the link for the information you were offering. Can you send it to me now? Your work is amazing and your systems are top notch and they WORK. I have really missed seeing you and James at the MemFlips meetings. Once a month was not near enough for me. I think, I asked y’all for a job at the wholesaling business. I look forward to acquiring everything you have to offer.

Susan Kurts-Acred

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Steve

Awesome voicemail script. Thanks JP!

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Lawrence

This script is awesome , just what I was looking for. Thanks for being that Awesome Guy who shares something like this. Now I just have to learn it!

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    Charity Akers

    Thanks Lawrence! Sounds like you’re a pretty awesome guy too!

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Robert Costabile

I’m new to the wholesaling/fix & flip game and this script is just what I need!! Thank you so much for sharing it with me and everyone. Its magical.

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Jodi Henley

Thanks for sharing, great voice mail script

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George Bennett

It’s a great voicemail script. I can tell lots of thought has gone into your script. I am going to steal it, but shorten it up a bit.
Kudo’s! Great Job!

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Archie Mutts

Awesome stuff. Will definitely use this on my voicemail!

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Jennifer

Another great tip to add to my REI arsenal! Thank you! Thank you! Thank you!

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Jayne Kiszcak

Hello, You are by far the best Teacher I have found in this business! Thank you for
your scripts, programs and advice you are Awesome bless you! Jayne

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    Johnpaul Moses

    Thanks for your kind words, Jayne. Warmly received. 🙂

    Reply
JAMES E. JOHNSON

Love the psychology of the script.

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Dennis

Thank you for the script

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Norvan Daniel III

Awesome Sauce!!! Any tweak will have to come with experience

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Delvin Tarrant

great voicemail script really awesome

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Mr. Givens

Thanks for sharing and for explaining the why to your how. Great stuff and much appreciated.

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Keith

Great Content as always. Looking forward to adding RVM to my business.

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Phil Ostrowski

There’s a calculation that eventually comes out of both approaches; answer live and get everyone & everything coming into your call center or to you personally. That can translate into several conversations with people that aren’t motivated whatsoever. However, if it’s a #’s game and KPI driven formula you’ve decided to adopt, meaning you’ve accounted for the wide variety of 50 calls it took to get a single qualified lead…great. If you’d rather only talk to qualified sellers and screen out the rest via a pre-recorded message, you’ll be taking far less calls, which will take longer for you to hit that call-per-lead metric. Those calls will be much more qualified though even though less in quantity. If you want to maintain any sort of daily/weekly lead count, you might need to double, triple or more the marketing it takes to generate inbound calls. Execute an RVM drop to 5000 verified cell #’s. Your inbound call center will be flooded with calls…but if your message points them to call a pre-recorded #, a tire-kicker won’t be calling you back. Someone who is definitely motivated will either call back or listen to your pre-recorded message and educate them further, but without you doing the educating on a live call.

I’d be interested to hear metrics from others.

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Chris McPherson

Thanks for sharing and for explaining the why to your how. Great stuff and much appreciated.

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Berry

Great video, can’t wait tMy partners and I are interested in buying property in the Kirkwood area.
o start using it today!

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Berry

Great video, can’t wait to start using it today!

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sylvia

Thank you for the script

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Patrick McGregor

Absolutely can’t wait to read this. We use voicemail marketing a lot and I need a more professional script!

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Jamel Mccurry

Thank you for sharing the voicemail content!

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Tanya Miller

Great script!! Love it!!

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nikkita jervey

love the script… seems really friendly yet forward enough to get your point across. looking forward to using soon

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John

Very informative. Thanks for explaining

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Robert Berry

Love it! Gonna implement it immediately!

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Brian Doneghy

Great video, can’t wait to start using it today!

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Bruce

Good voicemail script, was very helpful

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Kim

Can you do this with Google Voice?

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    Johnpaul Moses

    Yeah, I don’t see why not, Kim. 🙂

    Reply
    Charity Akers

    Hey Kim, Yes, you definitely can use this on your Google Voice voicemail.

    Reply
Terri Campbell

Thanks for sharing your voice mail script, we’ll give it a try. 🙂

Thanks,
Terri

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Scott

Great script

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Bart Block

Great video and insight on how to speak with Sellers.

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Monica Hill

Thank you so much for this seller voicemail script. It helps to keep you from wasting time

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Jared

This was very interesting and seems like a very good script to use.

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Jason J

lots of golden nuggets on this page. Thanks again for sharing

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floyd w brown

another great video. I will start using video

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Coleman Meshack

Impactful stuff!!!

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Steve Baldwin

Would love to see the voicemail script!

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Rick Henderson

Great seller voicemail script.

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Landon Rothstein

GREAT STUFF, PATRICK!

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Lashalle Coulter

Another great video!!!

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william quigley

Great voice mail script! I have tweaked yours to fit my area and it WORKS!!!! I tell my people ( friends who help out ) if you can’t take NO for an answer and get frustrated, DON’T call!!! The mentality is to be able to accept no and get by it by personalizing yourself to the individual. I have taken a NO and turned it into a maybe, waited a couple of days and sent a Thank You card to them and VOILA, I got a call back from them thanking me for being so kind and interested in them personally! I, make them ( talking to them),as my best buds! It orks, my friends, try it!!! Bill

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Debby Donner

Thank you for the motivated seller script. I have to respond to a statement regarding the tire kickers. I seem certainly NOT one of those! My desire is just as strong as yours, my dream is just as important as yours, I just don’t have anymore funds, does NOT make me a tire kicker, but I am determined!

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Verlie Reese

Great seller voicemail script, but a little long

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